Website issues

Updated on January 10, 2020 in Ask A Coach

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j.wilc10@gmail.com 5 0 on January 8, 2020

Anyone else having issues with getting results after taking the Webneuro assessment, and loading the recommended brain game?

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Coach

Coach_Zoe 2 0 on January 10, 2020

Thanks for your post. Please contact the “Support” tab for technical issues. They can walk you through some possible reasons for the glitches and help you get back on track. Best!

j.wilc10@gmail.com 0 on January 10, 2020

Tried that multiple times with no resolve. I’m very irritated by this… I thought this program was supposed to help my brain?.?.

Coach

Coach_Zoe 0 on January 10, 2020

Oh no, okay I will contact them myself and see what’s going on there. Apologies about this.

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Coach

Coach_Zoe 0 0 on January 10, 2020

Christian or Andrew should be reaching out to you shortly for support. Thanks for your patience.

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Moderator

brainfitlifer 0 0 on January 10, 2020

Hello Jeffery,

Thank you for reaching out to us.
We are fully aware of this issue and are currently in the process of getting it resolved as soon as possible. Your patience and understanding are greatly appreciated. If you have any other questions or concerns, please feel free to give me a call directly at (949) 556-4731.

Have a great day!

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