Better Together

web neuro

Updated on February 8, 2021 in Ask A Coach
11 on September 26, 2020

I have tried to re-do my annual web neuro test, but I am not getting my results. I complete the last test (the maze), and get a blank screen with the notice “module complete”:. But at the top the bar reads only 95%. completed. I have waited all day but my results are not emailed. My email is correct because I got the results for the “Brain Assessment: tests.So what’s happening, how can I get my results. This is the third place I have tried to get an answer but there doesn’t seem to be any people working in support!

 
  • Liked by
  • yvonne.suffolk@gmail.com
Reply
1 on September 28, 2020

Apologies on this. I have reached out directly to the tech support team for help on this. Please let me know if you don’t hear from them soon. -Zoe

on October 30, 2020

NO IT IS STILL DOING THIS?

Show more replies
  • Liked by
Reply
Cancel
3 on September 28, 2020

Yes, Chris did, try to call me twice, but I did not have my phone. But when I try to get back to him, I can only leave a message I cannot connect directly to him. It seem to me a text exchange or email would be better than a one-way phone system. He can email me at ddokken3@gmail.com

Coach
on September 29, 2020

Great, I will pass your email on to them. Thanks!

on September 30, 2020

Thanks. Andrew Nyguren helped get my results.

Coach
on September 30, 2020

Great!

Show more replies
  • Liked by
Reply
Cancel
3 on December 30, 2020

I am having the same issue!!! I want the results of my latest test 

Coach
on December 31, 2020

Apologies about this. I have reached out to the tech support team for help on this. They should be in touch soon. -Zoe

on January 19, 2021

I still have not heard back on this. Can someone help me please 

on January 20, 2021

(949) 556-4731 contact our support team

Show more replies
  • Liked by
Reply
Cancel
0 on February 8, 2021

I had the same exact thing happen. Said 95% complete, screen went blank and didn’t receive any email. 

  • Liked by
Reply
Cancel
Loading more replies