Problems using MyBrainFitLife (on computer)

Updated on January 11, 2021 in Ask A Coach

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s.c.munsey@gmail.com 6 1 on July 6, 2020

I tried to play a brain game, it wouldn’t load… There seem to be other issues on MyBrainFItLife that don’t run smoothly. Please, can you tell me when these will be resolved? I am not trying to be difficult, just need to communicate this and find out more. Thank you.

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Coach

Coach_Zoe 0 1 on July 7, 2020

I have forwarded your message to the tech team. Apologies!

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mcharlan@pacbell.net 0 1 on August 2, 2020

I had the same problem, especially with the game Happy Seeker. It just wouldn’t load. I reported it to BrainMD, for their technical support staff.

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yvonne.suffolk@gmail.com 0 0 on November 12, 2020

I signed up today and could only complete the neuro test up to 95% as I couldn’t access all the buttons/part of the button of the screen wasn’t showing, I run Linux, has anyone else had this issue? I am partaking in my brain fit life as I have not totally recovered from a head injury in January so the test is important to me.

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Coach

Coach_Zoe 0 1 on November 13, 2020

Sorry to hear about this issue. I have forwarded this to our tech team, so someone should be in touch shortly.

Best!

Zoe

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rbaptist15@gmail.com 0 0 on January 11, 2021

I have tried to retake Brain type and i cannot find it under brain assessment. ony webnero is there. Bob

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Coach

Coach_Zoe 0 0 on January 11, 2021

Thanks Bob. I see what you are saying. There is supposed to be a “Retake Assessment” button on that page, but I do not see it. I have reached out to the tech team for support. They should be in touch soon. Best!

Zoe

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