Since I created my account last week, I have not been able to use the Know your numbers page. I get this error message: We’re sorry, your numbers were wiped out due to technical issues. Click this link to retrieve your lost data. When I click the link, I get this message: Press any save button below to complete the retrieval process. I press save and it loops back around and I get the first error message again. Only the age and beginning weight is saved. Please help.