I am not sure if I am posting in the right place?

Updated on June 11, 2020 in Ask A Coach

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Dale 6 0 on June 8, 2020

I am asking when will the Web Neuro assessment tool will be fixed. I have taken the assessment FIVE times and have not been giving a result. When I first logged onto BrainLifeFit I down loaded a report, it gave me my brain type number and then said to “assess my brain.” The following is a quote from that report:

“Your brain health controls everything in your life. In addition to knowing your brain type, we want you to
understand the function of your brain and to know your important health numbers. All of this information
gives you a baseline from which to measure your brain health progress as you work through the program.
Brain Fit WebNeuro
This is a scientifically validated assessment that measures your brain function in 4 domains: self-regulation,
thinking, feeling and emotion.”

So, if I do not have a baseline then how will I know if I am making progress? Please inform me as to when it will be fixed.

I am asking when will the Web Neuro assessment tool will be fixed. I have taken the assessment FIVE times and have not been giving a result. When I first logged onto BrainLifeFit I down loaded a report, it gave me my brain type number and then said to "assess my brain." The following is a quote from that report:
"Your brain health controls everything in your life. In addition to knowing your brain type, we want you to understand the function of your brain and to know your important health numbers. All of this information gives you a baseline from which to measure your brain health progress as you work through the program. Brain Fit WebNeuro This is a scientifically validated assessment that measures your brain function in 4 domains: self-regulation, thinking, feeling and emotion."
So, if I do not have a baseline then how will I know if I am making progress? Please inform me as to when it will be fixed.

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Coach_Zoe 3 0 on June 8, 2020

Hi Dale,

I have reached out to our tech team to see what’s going on.

Apologies,

Zoe

maxcovini@hotmail.it 0 on June 11, 2020

Same problem here, I do the test but no results. What’s wrong?

Coach

Coach_Zoe 0 on June 11, 2020

I have let the tech support team know that you’re having the same issue, and they should be reaching out to you to help.

Best,

Zoe

maxcovini@hotmail.it 0 on June 11, 2020

Thank You Zoe,

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Coach_Zoe 1 0 on June 8, 2020

Hi Dale,

I have messaged you privately with an update.

Best,

Zoe

Dale 0 on June 8, 2020

Hi Coach_Zoe,

Thank you for looking into this issue. When I first asked about this problem back in May I was told that a person named Chris was going to fix it. Chris emailed me and said that he was aware of the problem and was working on it. But nothing has happened. But I have some questions.

I thought that the results were private?

How do we know if the results you sent me are mine and what test was it from the first, second, third, fourth, or the fifth test?

If I have taken the test so many times, the results will be skewed, that there will be no true baseline or as accurate of it would have been the first time I took it.

It seems that not all the part to the scores are there?

“WebNeuro measures domains of function in thinking, feeling, emotion, and self-regulation; including tests for mood, anxiety, attention, and memory.”

Any help from this point will be helpful.

Dale

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